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The Transplant Center
Phillips-Wangensteen Building
Room 2-200
516 Delaware St. S.E.
Minneapolis, Minnesota 55455

University of Minnesota
Medical Center
www.uofmmedicalcenter.org

University of Minnesota
Amplatz Children's Hospital
www.uofmchildrenshospital.org

Patient information:
612-672-7270 or
800-328-5465

Physician referral for
Heart and Lung transplant:
612-625-9922 or
800-478-5864

Physician referral for
all other organs:
612-625-5115 or
800-328-5465


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Clinics receive 2009 customer satisfaction awards
Eight independent and Fairview-owned primary and specialty care clinics received awards for superior customer satisfaction for fall 2009. The recognition is part of a patient survey program administered by Fairview Physician Associates (FPA) to recognize excellent and significantly improved patient experience.

Clinics must generate at least a 30 percent response rate. Those scoring in the lowest 15 percent must complete a plan to improve the patient experience. FPA receives more than 70,500 patient satisfaction surveys each year, conducting surveys each spring and fall.

Top overall satisfaction
- 1-2 MDs: Twin Cities Eye Specialists
- 3-6 MDs: Edina Plastic Surgery
- 7+ MDs: Southdale Obstetric and Gynecologic Consultants, PA

Greatest increase in satisfaction
- 1-2 MDs: Fairview Sports & Orthopedic Care, Wyoming
- 3-6 MDs: Midwest Spine Institute
- 7+ MDs: Fairview Eagan Clinic

Top overall appointment access
- 1-2 MDs: Twin Cities Eye Specialists
- 3-5 MDs: Edina Plastic Surgery
- 7+ MDs: Fairview Eden Center Clinic

Greatest increase in appointment access
- 1-2 MDs: France Avenue Family Physicians
- 7+ MDs: Southdale Obstetric and Gynecologic Consultants, PA

FPA is a physician-led nonprofit of 1,200 independent, Fairview-employed and University of Minnesota primary and specialty physicians.

 

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